Refund policy

Return Policy

We offer a 14-day return policy, meaning you have 14 days from the date of receipt to request a return.

To be eligible for a return, the following conditions must be met:

• The item must be in its original condition, unused, and with all original packaging, including tags and seals intact.

• The item must be returned in the same condition it was received.

• A receipt or proof of purchase is required.

To initiate a return, please contact us at community@veghnartonvair.com. If your return request is approved, we will provide you with a return shipping label and detailed instructions on how and where to send the package. Items returned without prior approval will not be accepted.

For any questions regarding returns, feel free to reach out to us at community@veghnartonvair.com.

Damages and Issues

We take great care in packaging our products, but if you receive a damaged, defective, or incorrect item, please inspect your order upon arrival and contact us immediately. To expedite the process, provide clear photos of the issue and your order details. We will assess the situation and take the necessary steps to resolve it.

Non-Returnable Items

Certain items cannot be returned, including:

• Opened or used perfumes

• Items that are not in their original condition or missing parts

• Gift cards or promotional items

• Custom or personalized fragrance creations

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at community@veghnartonvair.com.

Refund Policy

Once we receive and inspect your return, we will notify you whether the refund has been approved. If approved, you will be refunded via your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at community@veghnartonvair.com.